Many of the printer issues are caused by improperly configured setting, faulty system files, etc. Still, people look for ways for troubleshooting printer problems even if the printing system is not to be blamed. For instance, Mozilla Firefox has its own codes and settings to respond to a print command from the users. In fact, the inability to print a web page or print preview page on Firefox may be caused due to the browser settings not matching the printing requirements.
Make the below changes to Firefox settings, and proceed to print the web page subsequently.
Apart from the page setup settings of Mozilla Firefox, even printer settings configured on the browser may lead to errors in printing a web page. Follow the steps mentioned hereunder to troubleshoot any issues due to printer settings of the web browser.
If you still face the same issue, you should get in touch with our browser support technicians for troubleshooting printer problems. You can call our experts on the toll-free number listed above or start a live chat session now for a quick response.
Everyone has experienced some problem or the other with their printer, which is why manufacturers put up information regarding the steps they can take to resolve common issues. A lot of the times, troubleshooting printer problems takes little more than cursory computer know-how and adherence to procedural steps. Below is the procedure for fixing the grinding noise coming out of your HP deskjet printer.
Troubleshooting Printer Problems Such as Grinding Noise
Double-check the paper. This is to make sure that the carriage is left on the right-hand side of the printer. Turn the rear guide rollers in the upward direction five times, and then down four. If you are unable to move this, then release the top cover and move the carriage towards the right (assuming it is not already there and can be moved). Try rolling the rollers once more, this time pushing the clutch inwards. If this does not work, move on to the next step.
For help with troubleshooting printer issues such as this or others, call 844-204-2153. Our certified experts are skilled and experienced at troubleshooting printer problems in minimal time.
While trying to take printouts on Windows XP, an error message appears denoting that the memory is not enough. It may appear before another error, which may be concerning a file missing, so locating and reinstalling that will troubleshoot printer issues on Windows PC. This can be as annoying as encountering and having to find a printer offline fix for Windows.
If the printer is connected to parallel cable, follow the steps mentioned below for connecting it to computer’s USB port instead.
You also need to check if the available system resources support a multipurpose printer. First, check the currently used memory in Task Manager, and then double-check if PC meets the required amount.
Verify if the printer’s user manual or label has mentioned the RAM and if it corresponds with the necessary memory for printing.
If all these methods fail to work for troubleshooting printer issues, then you have to manage as well as modify hard disk space for your printing needs. Get in touch with our tech support team for more details regarding the same, or if you are in need of a printer offline fix.
Bluetooth printers offer a convenient way to send and print documents from a Bluetooth-enabled computer. Even if your PC doesn’t have Bluetooth, this can be enabled by adding a Bluetooth dongle in one of the USB slots. After that, enable Bluetooth in the PC by installing the accompanying software, and add a compatible printer to it to start taking printouts. This way, if your printer goes offline due to wired connection problems, you can still print by sending documents over Bluetooth.
To enable Bluetooth printing and file sharing, you have to pair a discoverable device with the PC. You can set the computer as discoverable to the Bluetooth devices nearby using the below steps. This way, even if you are troubleshooting printer problems on Windows 7, you can rely on Bluetooth connectivity for your printing needs.
Now, pair the tablet or mobile devices through which you want to send print jobs to the system. For that, navigate to your mobile’s Bluetooth setting or toggle, make it discoverable or visible to nearby Bluetooth devices, and choose the Bluetooth computer from the available devices to start pairing. If it prompts you to enter a passkey for pairing, match the key at both ends and tap on the Pair option in the phone, and Bluetooth pairing will get done in a few seconds.
To add a discoverable printer to the computer’s list of devices, do as follows:
If you want help with troubleshooting printer problems, get in touch with our online printer service professionals.
After installing Windows XP’s second service pack, users tend to come across the below issues when sending a print job to a network printer:
The issues may happen on Windows XP when users set up an open port in the Firewall on their network connection, and configure scopes of an exception for using Custom list or My network (subnet) only settings in the dialog box titled Change Scope. Note that any of the above-mentioned issues may occur on the OS although print notifications are not disabled in the dialog box of Start Menu and Taskbar Properties. It might be set as hidden or inactive. Follow the below steps to change that, and make notification to show when sending print jobs through a printer shared over the network to a server system.
To access the setting namely Hide Inactive Icons on the notification bar, and see incase your printer is configured as Always hide, follow the steps mentioned below:
For notifications to work remotely, the printer spooler needs an RPC channel from a server system in the network to that of the client. This channel cannot be created in case client does not have print and file sharing ports open, which happens since the Firewall treats such notifications as uninvited network traffic. When the Windows application block network traffic the server system uses polling notifications, which can cause a 20 second delay on other network computers.
For improving the performance and avoiding polling notifications, XP first double-checks the port settings of Firewall. In case the network ports are open, or its value cannot be determined, the server systems open a communication channel with client’s system. If ports are closed or in case opened with limited scope, XP falls to polling notifications. That have limitations, especially balloon notifications do not work.
If you come across printer offline error or other issues while printing on a network printer, contact our printer support professionals to resolve the same.
Printing from a network can sometimes be a hassle, such as when the print does not work. Often this is because the network does not detect the machine. You can solve this issue through some basic network printer troubleshooting.
Make sure the printer is connected to the power outlet. You will see the green light if it is. If it is shared, it will also be displayed in the PC’s task bar. If not, do the following:
Is there paper in the tray? Have you run out of toner or ink? Make sure these settings are the way they should be. Check the front panel display to see if the level of toner or ink is too low. Stock up accordingly, and see that paper has not gotten jammed.
Your printer may be connected over Wi-Fi or network cable. See that this is set up correctly. Check the proper cables, or the Wi-Fi network’s password. This is part of basic network printer troubleshooting. Maybe the Wi-Fi password has been changed and the printer was not reconnected after that.
There is a software for every printer that lets you mange print jobs, including cancelling the ones in queue. When printing from the office network, users can cancel jobs that are in the queue, in case the device gets bogged down from excessive jobs. Open up the printer management software and check the status of the queue. Free this up by cancelling or restarting jobs.
Old printer software can create problems when you are trying to make a print. The right driver is needed to send document data over the network. Update as frequently as possible, and especially if you have recently updated your OS.
People often overlook this factor during network printer troubleshooting. The File and Printer Sharing option needs to be enabled for the network, which the printer is connected to. This is the only way the PC can access the printers. So for that to work right, turn the feature on and see if that helps.
These are some things, which you can do to resolve printer issues on a network. Call 844-204-2153 for advanced printer support if you need it.
There are many causes to “Unable to install printer” error that appears while adding a printer driver to Windows or using a printer after upgrading or reinstalling the OS. Regardless, in case you come across the issue, follow the below troubleshooting steps to resolve it.
The said error may appear in case this Windows service is stopped. If so, start the spooler as mentioned below:
In case you are wondering how to turn printer online on Windows, reboot the system by unplugging its power cord. Then, turn off the printer the same way and turn it back on to see if that fixes the offline status. Some steps for troubleshooting printer issues on Windows are similar. If starting spooler service and rebooting the computer fails to resolve “Unable to install printer” error, move on to the next step.
First, delete contents from the two folders mentioned below:
To clear the printer keys from Windows Registry, follow the below steps:
If you are wondering how to turn printer online from offline mode, or want assistance with any other issues, contact our printer support professionals for immediate help.
If a normal printer stops working, it is bad. However, it is a small problem compared to a network printer acting up. A lot of work can get stalled because of this in an office setup, mainly due to the fact that more than one person depends on the machine for their printing needs. If this happens in your office, it may be time for some serious network printer troubleshooting.
Drivers play an important role in all this. When a printer is placed on a network, it is usually shared from a specific server, which gives it connectivity alongside the drivers required to function properly. However, many types of drivers exist, each matching a specific version of the OS. These also get revised and re-released over time by the manufacturer, which means using anything that is not new or proper could land you in trouble.
These are some of the best ways to carry out network printer troubleshooting when there is an issue with the drivers. Make sure to call for professional help if you cannot resolve the issue by yourself.
For using the Google Cloud Print service or for printing over the cloud, users require a Google Account, a printer that supports the service, or a PC which can run Chrome browser and is connected to a compatible printer, or a mobile device that is capable of sending print tasks to Google Cloud print service. The service of Google works like a breeze most of the time, but there are occasions when it may go offline.
In fact, the reasons as to why a Google Cloud ready printer turns offline are yet to be known to the tech world. At least, bringing such printers back online is not a best-kept secret. If Google Cloud printer is not working, you need a solution that extends beyond uninstalling and reinstalling the compatible printer driver and then linking it to the Google Account to retry printing over the Cloud Print service. Instead of that, you can follow the below steps on either a Chrome-enabled device or a computer with Google Chrome installed in it.
Prior to trying out the below Google Cloud printer offline fix, ensure that the below things are in order:
If the printer is still shown as offline, try the below troubleshooting steps to bring back the Cloud printer to online state.
In fact, just by opening the Devices web page, the Google Cloud compatible printer should wake up and begin printing. That is especially the case if there are documents that are yet to be printed. If the above Google Cloud printer offline fix does not work, get in touch with a tech support team for help.
The first thing to do if the printer fails to give a printout of a document is to double-check the connections are working fine. So, before troubleshooting printer issues related to PDF files, you should unplug the printer cable from a USB hub and plug it directly into your computer’s USB port. After that, turn off the printer and restart it after thirty seconds to retry printing the PDF file.
Apart from that, make sure that the printer driver and Adobe software are up-to-date. If not, download and install the latest updates from the printer manufacturer and Adobe website and restart the PC after that. If you cannot print a PDF document despite trying the said steps, follow the below steps for troubleshooting the PDF printing issues.
That can happen if a PDF file is either corrupt or has damaged content like fonts or images that Acrobat failed to process while printing. In fact, if the PDF is converted from other document files, it may be corrupt. Still, you can bypass that in the software by sending the print job as an image to the printer. Follow the below steps for that.
If you cannot print as image, then try recreating the PDF file from its source file. For that;
If you still face the issue, or need help with any other printer problems, get in touch with tech support professionals for troubleshooting printer issues on Windows or other operating systems.