Category Archive Printer Issues

How to Fix the Printer Offline Issue in Windows 10

Printer Offline Fix

Fix Printer Offline Issue

Imagine that you are in the middle of a busy workday and you really need to take some printouts, but the printer won’t allow you. This is just one of the many things that can go wrong in an office, but printer issues are by far the worst. One of the most annoying things is when you hit the Print button and nothing happens. All you see is a message at the bottom saying the printer is offline.

When you investigate by checking in the Devices and Printers window, you see the same offline status. This is a fairly common problem, and not one that is hard to fix. Below are a couple of printer offline fix methods you can try.

Check the Printer Connection

  • Turn off the printer and then turn it back on.
  • If it is connected through USB, make sure the cable connection is secure. Also, make sure that the USB port is working.
  • If the connection is made through a wired network, ensure that the cable is plugged securely into the Ethernet port. See if the network signal is flashing.
  • If the connection is wireless, you will need to ensure that the printer is linked to the PC network. This is usually indicated by a lit wireless icon on the printer.

See if you are able to print. If you still have a problem, then move on to the next method.

Check the Printing Status

Printer Spooler Service

Common Printer Issues

Your printer setting can sometimes be changed by the auto-updated printer driver in Windows. In this case, you will need to ensure that there are not problems with the printer.

  • Turn the printer off and then turn it on once more.
  • Press the Windows and I combo, and choose Devices.
  • Choose Devices and printers.
  • Right click on the symbol that has a green check mark on it, and from the menu that comes up, choose See What’s Printing. If you get a grayed out icon instead, without the green check mark, then right click and select Set as Default Printer. After that, right click and choose See What’s Printing.
  • Choose the Printer In the drop down, if you see a tick beside Use Printer Offline and Pause Printing, click these options to get rid of the ticks.
  • See if printing resumes normally.

If the above methods did not work, you may need to try restarting the printer spooler service, or adding a second printer if the connection is over a network.

Buying vs. Leasing an Office Printer

Network Printer Troubleshooting

Pros Of Leasing Printer

A business is nothing without its employees. Even a mediocre business can find huge success if there is input from a highly skilled workforce. Being said that, there is a limit to what people can do when they do not have the right tools to use. One such tool is a high-performance office printer. For instance, network printer troubleshooting is often a requirement in offices.

As with most costly office equipment, printers can be brought in through either lease or purchase. Every business, sooner or later, has to decide which of these approaches to go with.

Pros of Leasing

All technology becomes obsolete with time, including computers, smartphones, tablets, and printers. If you buy a printer today, there is the certainty that it will go out of date in as little as a couple of years. When you lease, however, this is not a problem. You sign an agreement that holds for a certain amount of time, after which you can return the printer and lease a new one.

Leasing is also good in that it can bring in expensive technology at smart rates for, say, SMEs. Monthly payments would be smaller and the option more cost effective when compared to purchasing a new printer.

Cons of Leasing

The biggest problem with leasing a printer is that over time, the business end up paying more than the actual worth of the printer. For example, if you were leasing a printer whose actual worth in the market is $4,000, at a monthly cost of $120 for three years, then by the end of that time you would end up paying a total of $4,320, which is $320 more than the price the printer could have been bought at.

Office Printer

Common Printer Issues

An issue with leases in general is that the contracts sometimes come with lock-in periods. This divests you of the option to cut short the lease, and you would have to keep paying whether or not you have use for the equipment.

Pros of Buying

One of the foremost advantages of buying a printer is that the cost of it gets added as a deductible when you calculate tax returns. This means the full cost of the printer gets removed from the taxable income of your business, which can be significant if the printer is an expensive one.

Cons of Buying

The main flaw of buying an office printer is that you are saddling yourself with a piece of technology that will surely go obsolete in a few years. The selling price will also go down dramatically after that, so you are basically stuck with junk.

How to Fix Printer Driver Issues

How To Turn Printer Online

Updating Outdated Driver

The chief function of a printer driver is to connect the printer to a computer. It facilitates all the communications that occur between the computer and the printer or vice versa. Any malfunctioning of the drivers can affect a printer and even cause it to stop working altogether. A failing or corrupted printer driver can prevent the data transfer between the printer and computer. This will stop the printing function and even causes some errors to develop.

Some of the issues related to the drivers stem from it being incompatible with the printer model. In such cases, a replacement of the driver software is necessary. However, this does not always resolve the problem and the printer may still exhibit issues like trouble printing and lack of communication between them. While troubleshooting printer issues, it is best to start with the driver, as it is the likely cause of all issues. Below are some ways to fix printer driver issues.

Updating Outdated Driver

Most likely, an outdated driver is the reason why the printer fails to print or carry out its other functions. Identifying whether the printer driver is outdated is the first step. For this, open the Control Panel in Windows and go to the Devices and Printers option. This will list out the available devices connected to a computer.

If there is a yellow exclamation sign on the connected printer, then it is a sign of an outdated printer. In this case, an update of the driver is required to resolve the issue. For this, take note of the printer’s model and search for any available drivers on the manufacturer’s website. Download and install the driver and then restart the computer for the new changes to take effect.

Updating Windows

Troubleshooting Printer Issues

Common Printer Issues

The other way to clear issues with the printer driver is by updating the Windows to the latest version. Windows Updates contain all the latest drivers for devices like printers and installing it will solve the issue. For this, go to the Control Panel and then click on the Windows Update option.

Click the Check for Updates button in the window, which will list out all the updates available. Select the updates that are required and then click OK to proceed with the download and installation. When done, restart the computer for the changes to take effect.

Use a Driver Updating Software

Several free software applications are available on the web that can fully update all the drivers in a computer. This is the easiest way to update a printer driver, as the utilities scan and display information relating to any obsolete drivers. Such utility software also have the option to download the latest driver version from authentic sources over the internet to fully update the drivers and restore the printer.

How to Troubleshoot a Canon Printer

Canon Printer Support

Crosscheck User’s Guide

If your Canon printer is not turning on or if you come across issues with regards to getting proper printouts, there are still some things you can do to troubleshoot the issue manually prior to contacting Canon printer support for service. Follow the below steps, with some in the bundled printer supplies of the printer to try and get it back online.

Crosscheck the User’s Guide

See to it whether your printer’s indicator or status lights are flashing in a particular pattern and check in the user manual of the Canon printer to find out if it mentions an error code associated with that. If it is there, you can follow the instructions in the user manual to fix the corresponding issue.

Ensure Power Connections

Check if the Canon printer’s USB cable is properly connected to the computer system and that its power cord is plugged into the wall socket. In addition, open the printer’s cover and look inside to see if there are no paper jams or bits of paper stuck in the printer compartment to eliminate both possibilities.

Restart the Computer and Retry Printing

How To Turn Printer Online

Restart The Computer

Perform a system reboot and try to print a new page if it stops recognizing the connected hardware, which is the Canon printer in this context. Rebooting the PC can also fix print queues to have stopped responding to print commands, which may be due to an error in the printer driver.

Reestablish Connection with the Printer

For that, go to Control Panel in the computer and select Printers and Faxes. In the new window, click on the Add a Printer button in case the Canon printer is not there in the list of devices. After that, follow the instructions shown on the wizard just so the system runs a test to retry detecting the printer. If that fails to fix the issue, uninstall and reinstall a new update of the Canon software driver from the Canon printer support website.

Alternatively, open the printer software installed in the computer and select the Options or Properties tab. After that, click Clean Print Heads or Test Alignment option as per the software version. Wait for some time for the printer to complete alignment and print a test page after that. If the trial printout is not appropriate, get in touch with Canon printer support for advanced troubleshooting.

Slow Printing Issue in Network Printers

Slow Printing Issue in Network Printers

Slow Printing Issue

When it comes to network printer troubleshooting in an organization, people often think the solutions lie along the lines of tweaking hardware and changing software configurations. However, a lot of the times, issues such as slow printing do not have to do with either of these things. Slow printing issue in network printers, in fact, is s result of printers having been networked the wrong way. This often leads to difficulties in finding the cause of the problem and remedying it. Three reasons for slow printing are given below.

Print Server Overload

Print servers are the most common way to network printers. These servers function as a single point for processing all the print jobs. This can sometimes result in slow printing issue in network printers, in cases where the print server becomes inefficient. To solve this problem, you can either modify the way in which printer networking is laid out, or find a way to somehow boost the print server’s efficiency.

Remote Offices and Increased Network Traffic

Troubleshooting Printer Issues

Print Server Overload

Many organizations have more than one office to do their business form, and sometimes, the most sensible way to set up printers is with a central print server. All the offices are networked to this print server, but the problem with this is that every time someone makes a print, the print file will need to be sent to the server and back, over WAN.

This can result in heavy traffic inside the network, and slow printing issues in a remote office. To solve this, you can either make use of direct IP printing or set up local print servers. Another way to go is using solutions to compress print jobs before sending them, or to consolidate print servers.

Terminal Servers

Printing through a terminal server can be detrimental to print speed because the application is inside the terminal server. The server itself can be somewhere on the other side of the world. Every time a user makes a print, the file gets sent over WAN. If multiple users happen to be printing at once, the network gets swamped.

This problem has different solutions, based on the way the printers are installed on the terminal server. Commonly though, it is enough to render the print jobs on the client side, or even compress the files to be printed. Another solution is to bring up the network capacity in some way.

How to Save on Costs from Laser Printers

Troubleshooting Printer Issues

Common Printer Issues

Laser printers are a common feature in homes and offices these days. While they provide better print quality, this comes with increased printing costs. Most manufacturers hold that you should only use original toner cartridges if you want good print quality, but it is seen that aftermarket products can pull off pretty much the same trick. Following are some ways you can save on printing expenditure other than troubleshooting printer issues, especially concerning consumables.

Adjusting Printer Settings

  • When you are making prints, it is sensible practice to use Draft Mode so that you save on toner. The high-resolution print mode is only needed when you are making the final print.
  • Wherever possible use the black and white or grayscale when printing draft copies. Additionally, it is good to proofread the copy you have printed before you make the final printout in full color.
  • When defects appear, and if the print is of dull quality, see whether you can replace the drum before finally turning to replacing the whole cartridge. This should be enough to bring down the printing expenses.

Get Compatible Cartridges

You can get new cartridge units that work with specific laser printers, but which are brought out by third party manufacturers. A compatible cartridge is essentially the same as the original, and goes for half as much as OEM in the retail market.

Get Remanufactured Cartridges

Adjusting Printer Settings

Adjusting Printer Settings

This is a good option, because the remanufactured unit contains old and yet working parts, which can be put to good use at a lower expense. These are put together and tested, so that they can give the same performance as the original cartridge.

Refill Kits

You may have empty toner cartridges inside storage, which are doing nothing but taking up space and collecting dust. Reactivate these for use in another printing cycle. This can be done with a toner refill kit, which comes with detailed instructions on how to do the refill. Most modern cartridges can be refilled in under 5 minutes, and the refill kit comes at just $15. Still, you get 2,500 pages inside 5% coverage. You can fill most OEM cartridges up to 3 times.

Multi-pack toner refill kits are a great way to go, allowing you to save money by buying in bulk. This way you can remove your need for costly toner cartridges, which is a much-needed move in offices where the printing costs have already gone up through the roof.

A Brief Look at Office Printer Pooling and Its Pros and Cons

Troubleshooting Printer Issues

Office Printer Pooling

Most offices, especially big ones, have a setup where more than one printer is used at the same time. There may be lots of in-house document and paperwork, that needs to be finished, in which case, printing tasks can also take some time to complete. For high volume printing, printer pooling is often the best solution. This allows a collection of printers to work as one.

The Pros

  • Printing jobs are handled simultaneously. You only need one software and one printer name, and with this, more than one queue is dealt out to the first available printer. This way, there is no waiting time between printing tasks finishing and starting, and no build-up either.
  • Saves time because you do not have to wait. This affects productivity in a good way, and increases the efficiency of the workflow.
  • You get backup printers in case of malfunctions. When you set up a printer for pooling, you can still keep printing on other printers, even if one of them is experiencing failure and needs troubleshooting printer issues. This is another reason there will not be any delays.

The Cons

  • Office Printer Pooling

    Common Printer Issues

    You will not find the standard printer pooling features in all operating systems. Among the Windows line-up, only XP, NT, 2000, Windows 7 and Vista are compatible with this kind of thing. Operating systems that came later allow pooling unlimited number or printers.

  • When you pool printers, you will need the same printer software and driver for all of them. This also requires the printer models to be the same, or at least similar. For example, if you are using LaserJet Pro M1132, then the remaining printers must be the same or at least a similar model.
  • Pooled printers have to be placed next to each other. This is the only sensible way to use more than one printer for a single queue of prints. Otherwise, it can present problems. In a large office where the printers are kept far away from each other, you would have to walk all that way to get all your printed documents together.

Despite the snags, pooling printers has proven a very helpful system in many companies. The ease with which printing tasks can be completed, coupled with the time saved, is enough to bring up the productivity in most offices. It also works well if you have printers that are suited to office use, and to pooling.

Tips for Troubleshooting Printer Problems in Windows 10

Troubleshooting Printer Problems

Common Printer Issues

Windows 10 is a robust operating system, although some users still encounter issues after having upgraded to it during the first year. One of the common printer problems with upgrading your OS is the resulting lack of printer support. Sometimes, even supported printer models don’t work the way they should. New operating systems are also known for not having drivers for old printers.

If your printer has stopped working all of a sudden, follow the steps outlined below for troubleshooting printer problems in Windows 10.

  • Go to Control Panel: Use the troubleshooting tools, which Windows 10 provides. Look for printers in the Windows 10 search box, and choose Devices and Printers out of the results that show. This will bring up the Devices and Printers
  • Troubleshoot your printer: Find your printer in the list, and if it is there, right click and select Troubleshoot from the context menu. Follow the prompts shown on the screen that comes up. This may not always work, but sometimes it does.
  • Printer Support

    Printer Stopped Working

    See if the printer is installed: If the troubleshooting in the above step did not do the trick for you, the nest thing to do is check if the printer has been installed. Go to Start, then open Settings > Devices > Printers & Scanners. If your printer is not listed in the main window, choose Add a Printer or Scanner, and wait for some time so the OS can detect the printer on its own. Just be sure the printer is connected and powered on.

  • Ask Windows 10 to look for an older printer: If in the above step your printer was detected, you can just follow the instructions shown to install it. If it is not, then choose The Printer I That I Want Isn’t Listed. There will be five options shown, and out of these, four will be for adding a network-shared printer. For a local printer, choose My Printer is a Little Older. Help Me Find It. Hit Next. Your PC will again be searched for any connected printers.
  • If the above steps did not work, you can try separately downloading the driver for the printer off the internet and running it.
  • Use the Windows 8 driver: There may not be a specific Windows 10 driver, which is out for your printer. This can be because the company has dropped support. Try installing the Windows 8 driver instead, as this may work.

How to Fix Error 0x00000709 in Windows

Fix Error 0x00000709

Common Printer Issues

Error 0x00000709 denotes a situation, when a user cannot configure a default printer in Windows or a different printer to one that has been already configured as default. A glitch in Windows Registry settings may cause the error to pop up or the situation where Registry prioritizes a previously assigned printer as default.

For troubleshooting printer issues such as Error 0x00000709, it is necessary to have a back up of the Windows Registry before manually modifying the settings. To take a backup, press down R key and Windows key simultaneously and key in regedit in the Run dialog box. When the dialog box of User Access Control pops up next, seeking permission to run Registry Editor as Administrator, click Yes in order to run it.

Modifying Windows Registry Settings

In Registry Editor window, navigate to File > Export, assign a name to the backup Registry file and then Save it. After that, click on HKEY_CURRENT_USER, expand Software folder, and then scroll down to and click Microsoft. After that, click to expand Windows NT and again choose Windows folder. Then, right-click on the REG key titled Device to the right side of the Windows Registry Editor, and choose Modify from the context menu that pops up.

Troubleshooting Printer Problems

Fix Error 0x00000709

Now assign the name of your default printer device, which you want to configure in Windows PC. Note that while configuring the name of the printer, you should leave the string of text following it denoting the spooler as just that without editing.

In case Windows sends a prompt such as Cannot Edit Device, click OK upon prompt, right-click on Windows folder to the left side of the Registry Editor, and select Permissions to expand it. This will launch Permissions for Windows dialog box. In that window, select Full Control option under the heading titled Permissions for Everyone.

Run Printer as Administrator in Windows

If that fails to resolve the Error 0x00000709, click on the Start button, search for Devices and Printers, and open it on the Control Panel. Once the Devices and Printers opens up on screen, right-click the printer name and choose See What’s Printing. Then, choose Open As Administrator in the print queue window and choose Set as Default Printer in the next menu that reveals itself.

How To Fix the Printer in Error State Issue

Printer in Error State

Error State Issue

If you are a computer user who has long been using the printer in his/her office to print a number of documents, then you must have encountered a “Printer in Error State” error at least once in your life. Several people who come across this frustrating computer printer error often ask how to fix the “Printer in Error State” issue.

It is true that fixing these types of printer issues requires a specific set of computer skills. So, if you are new to the world of troubleshooting printer issues, it is best to seek the help of an expert printer support technician when your computer notifies you that your printer is in an error state. The expert technicians will help you fix the issue at a rapid pace, and also ensure that you don’t experience any such issues in the long run.

It is significant to note that this is a common printer error, which means that you might be easily able to solve the issue. So, if you are planning to try to fix the “Printer in Error State issue” on your own, then below are a few tips and techniques that might help you to fix the issue. If you have no clear idea on how to perform this set of steps, it is best to hire printer support technicians.

Check the Connection

Troubleshooting Printer Problems

Update Printer Driver

The first and most important thing you need to do is ensure that all the connections to your printer are accurate. So, you will need to thoroughly check the connections between your computer and printer. If the connections are not properly made, make them once again and run a test print job before proceeding to the next troubleshooting step.

Restart the Devices

In most cases, a number of common printer errors and issues can be easily fixed by simply restarting the printer. So, turn off your PC and printer for a couple of minutes and turn both devices on. You will need to run another test print job to see whether the issue is resolved or not.

Update the Printer Driver

You might be a little bit surprised to hear the fact that most of the common printer issues happen because users are using an outdated printer driver version. So, check whether you are using an older version of your printer or not. If yes, updating the printer driver will help you to fix the issue.