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If your Canon printer is not turning on or if you come across issues with regards to getting proper printouts, there are still some things you can do to troubleshoot the issue manually prior to contacting Canon printer support for service. Follow the below steps, with some in the bundled printer supplies of the printer to try and get it back online.
See to it whether your printer’s indicator or status lights are flashing in a particular pattern and check in the user manual of the Canon printer to find out if it mentions an error code associated with that. If it is there, you can follow the instructions in the user manual to fix the corresponding issue.
Check if the Canon printer’s USB cable is properly connected to the computer system and that its power cord is plugged into the wall socket. In addition, open the printer’s cover and look inside to see if there are no paper jams or bits of paper stuck in the printer compartment to eliminate both possibilities.
Perform a system reboot and try to print a new page if it stops recognizing the connected hardware, which is the Canon printer in this context. Rebooting the PC can also fix print queues to have stopped responding to print commands, which may be due to an error in the printer driver.
For that, go to Control Panel in the computer and select Printers and Faxes. In the new window, click on the Add a Printer button in case the Canon printer is not there in the list of devices. After that, follow the instructions shown on the wizard just so the system runs a test to retry detecting the printer. If that fails to fix the issue, uninstall and reinstall a new update of the Canon software driver from the Canon printer support website.
Alternatively, open the printer software installed in the computer and select the Options or Properties tab. After that, click Clean Print Heads or Test Alignment option as per the software version. Wait for some time for the printer to complete alignment and print a test page after that. If the trial printout is not appropriate, get in touch with Canon printer support for advanced troubleshooting.