If a printer stops responding while trying to print something, an error message denoting that will show up on the Windows PC. Several things cause this error, such as bad configurations, faulty connections, buggy printer drivers, spooler service not responding, etc. In case you come across the error, find the steps mentioned below for troubleshooting printer problems.
First, ensure the connection between the printer and computer is fine. If you are using physical connections, make sure there are no loose cables. The same goes even if you are relying on a wireless network for that. If you are using wireless connections, turn off the printer, PC, and Wi-Fi router; keep the devices switched off for a while before powering them back on. After that, try taking printout on Windows PC to see if that resolves the issue.
Windows has an inbuilt troubleshooter, which can be used for finding and troubleshooting printer issues if any. If you come across printer not responding error on Windows 7, follow the below steps to fix it with the printer troubleshooter.
Follow the below steps to restart the printer spooler service that manages print jobs on Windows.
If the printer not responding error pops up despite trying all the above-mentioned steps, get in touch with a printer service professional for more tips on troubleshooting printer problems.