Troubleshooting Print Issues
Microsoft Word is among the most well known and used word processing program in the world. Over the years, it has undergone a number of upgrades to make it more streamlined and efficient when it comes to different outputs. No technology is perfect though, and so, you still find many printing errors coming up in offices and homes. Below are some ways for troubleshooting printer issues that begin with versions of Microsoft Word.
Microsoft Word 2013
Add-ins and format are the main reason for issues with this version of MS Word. You may see error messages that tell you the program is not working properly. If so, follow the below steps to fix the error.
- Close the message that came up.
- Click on File and then select Open.
- Choose Browse, and then select Open and Repair.
- Restart the PC.
- Open Word in Safe Mode by going to Start and typing in exe/safe, then hitting Enter.
This should take care of the issue. To try a new print, copy the open document into a new one and then run a test print. Additionally, keep the printer driver updated at all times.
Microsoft Word 2010
Sometimes, Word crashes when you use one of the Type 1 fonts, like Times New Roman PS or Helvetica. This obviously will not let you run a print. Follow the below steps to troubleshoot the issue.
- Close all Word documents.
- Click on Start and type in REGEDIT. Hit Enter.
- In the registry editor, find the following subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes
- In the FONTSUBSTITUTES folder, choose OFFENDING TYPE 1 FONT.
- Right click this to get the drop down menu and then choose DELETE.
- Close the Registry Editor, and restart the PC.
- After the system starts up, install the OTF of the offending Type 1 fonts.
Microsoft Word 2007
Common Printer Issues
One common printer error is where there is a problem with the Data Registry for word. You can follow the below steps to fix the problem.
- Exit all MS Office files.
- Hit Start and then Run.
- Type REGEDIT in the box, and then hit OK.
- Find the following subkey: HKEY_CURRENT_USER\Software\Microsoft\ Office\11.0\Word\DataWord 2007
- Go to the FILE menu, and choose DATA, then EXPORT.
- Rename the data as REG before saving it on the desktop.
- Go to the EDIT menu and choose DELETE, followed by YES.
- Close the Registry Editor and restart Word.