A printer offline error is not an uncommon problem for PC users. However, it can be hard to fix, especially the first time that it appears. If your HP printer throws this issue at you while you are trying to get work done, you will need to do the following things to resolve the situation.
In Windows 10 and 8, you can download and use a specific software called HP Print and Scan Doctor, which deals with many problems including printer offline conditions.
The purpose of this is to restore the connection between the device and the printer, and hopefully, the below steps should help you achieve that.
You may have changed the default print driver by mistake, which means you can have something as grossly unrelated as a WSD driver, which in all fairness has a similar name that the PC probably latched onto. Change the default to the driver you installed originally, and confirm the use of the printer as online.
When a wireless printer is being connected to a network, it bears ensuring that the name of the network is the same as the one the PC is connected to. Refrain from connecting the printer to a guest or host network of the kind found in coffee shops, apartments, hotels, and schools. These would have additional login requirements or security features that can keep you from connecting.
If the wireless printer cannot be connected to your network, then you should try using the wireless direct connection of the printer and see if that lets you print. The procedure for wireless direct printing is something our experts can help you with, so feel free to call us up on the toll-free number.
HP is consistent with the printer updates it puts out, which for a user is a blessing on many levels. Updating your printer firmware may be all it takes to get rid of a printer offline error. Try that, and if it does not work, move on to the next method.
If your printer offline error persists, call us on 844-204-2153 to have our team of experts fix your issue in minimal time. Certified experts know their way around troubleshooting printer problems, which means your printer would be in safe hands.
Not being able to print a document when you need to can be maddening. Sometimes, it turns out to be an issue that can be solved with easy troubleshooting, in which case the whole thing become marginally bearable. However, at other times, nothing you do seems to fix the problem or even affect it in any way, and that is hard to deal with. Reinstalling Adobe Acrobat and other printing-related programs you regularly use may not have any effect on your situation.
Below are two print spooler errors that can drive you up the wall, and how to resolve them. These are commonly seen in more than one version of Windows, but the basic methods to resolve them remain the same across all platforms.
This error happens when gdi32.dll fails to correctly identify how big some of the printer drivers are. You may already know that the size of the printer driver needs to be correctly identified in order for everything to work smoothly following a print command. In the case of Error 7031, the message you receive says: The Citrix Print Manager Service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7031 is the Event ID here. After reinstalling the print drivers and trying again to print something, you may get the following message: Windows cannot connect to the printer. The local print spooler service is not running. Please restart the spooler or restart the spooler or restart the machine.
The most likely explanation is that some of your printer’s drivers are damaged or missing. This happens usually after an OS upgrade, which may have taken place while the printer was still connected to the computer. Alternatively, it may have been caused by an antivirus, which accidentally deleted the now-missing drivers. With regards to work, Error 7031 is a solid roadblock, removing which requires knowing the exact driver that got corrupted in the first place.
First of all, you need to update spoolss.dll, netevent.dll, and spoolsv.exe. These are essential files and services without which no printing operation can be initiated from your PC. Make sure you do not delete any of them by mistake. After updating, do the following.
This error is a close cousin to Error 7031 in the way it manages to stall work and annoy the PC user. What you see is that the print spooler comes to a halt, and sometimes, the printer’s icon in Printers and Faxes disappears, making it hard to find and troubleshoot in case the need for that arises in the future. Following are steps for troubleshooting printer problems that cause Error 7034.
Troubleshooting printer problems such as these and the printer offline error can be easy as long as you follow the proper steps, and safe if you have system restore points to revert to in the event that an unforeseen complication crops up. Sometimes though, you may get saddled with something that requires technical expertise to work past, and this is when you should call our tech support team. Our certified experts can work on your printer issues and eliminate them in a speedy and efficient manner.
When the printer is not detected by OpenOffice, you will not be able to take printouts of supported documents. This error message can be as annoying having to look for a printer offline fix despite an established connection on the computer.
For that, try printing a spreadsheet or a word file from a different word processing application or compatible software. If you can take printouts, then it is likely that the error pertains to only OpenOffice. If so, move on to the next steps.
This might seem like an obvious fix to the “not found error” that appears on the software but still try it out. It is likely that installing an update or updating Windows may have caused bugs in OpenOffice printing system. Do not assume that you can roll back to the previous version of the software or the OS to fix the issue. Instead, uninstall and reinstall it after taking backups of key OpenOffice compatible documents.
If you configure Microsoft® XPS Documents Writer as default on OpenOffice, then it will let you Print to File but not take printouts. To check the printer is set as default on the software, open it and navigate to File > Printer Settings. If the correct printer is not configured as default, then change it with the one you need or use most of the time to avoid “printer not found” errors going forward.
If you have no plans to take printouts on the printer via the software, remove it from the OS. For that;
If you are planning to use the particular printer, reinstall its driver only once you complete the same for OpenOffice, update the software or reset its user profile.
It is seen that this can fix default “printer not found” error on the software. To reset its profile, navigate to the directory of OpenOffice on Window’s C: drive and rename the folder named User to something else. After renaming the folder, open OpenOffice. Once the setup starts, click on No upon prompt if you want to use previous software settings or data.
In case you are looking for a printer offline fix, or any such issues, contact our online technicians for an advanced troubleshoot via the toll-free helpline number listed on top.
Many of the printer issues are caused by improperly configured setting, faulty system files, etc. Still, people look for ways for troubleshooting printer problems even if the printing system is not to be blamed. For instance, Mozilla Firefox has its own codes and settings to respond to a print command from the users. In fact, the inability to print a web page or print preview page on Firefox may be caused due to the browser settings not matching the printing requirements.
Make the below changes to Firefox settings, and proceed to print the web page subsequently.
Apart from the page setup settings of Mozilla Firefox, even printer settings configured on the browser may lead to errors in printing a web page. Follow the steps mentioned hereunder to troubleshoot any issues due to printer settings of the web browser.
If you still face the same issue, you should get in touch with our browser support technicians for troubleshooting printer problems. You can call our experts on the toll-free number listed above or start a live chat session now for a quick response.
Everyone has experienced some problem or the other with their printer, which is why manufacturers put up information regarding the steps they can take to resolve common issues. A lot of the times, troubleshooting printer problems takes little more than cursory computer know-how and adherence to procedural steps. Below is the procedure for fixing the grinding noise coming out of your HP deskjet printer.
Troubleshooting Printer Problems Such as Grinding Noise
Double-check the paper. This is to make sure that the carriage is left on the right-hand side of the printer. Turn the rear guide rollers in the upward direction five times, and then down four. If you are unable to move this, then release the top cover and move the carriage towards the right (assuming it is not already there and can be moved). Try rolling the rollers once more, this time pushing the clutch inwards. If this does not work, move on to the next step.
For help with troubleshooting printer issues such as this or others, call 844-204-2153. Our certified experts are skilled and experienced at troubleshooting printer problems in minimal time.
While trying to take printouts on Windows XP, an error message appears denoting that the memory is not enough. It may appear before another error, which may be concerning a file missing, so locating and reinstalling that will troubleshoot printer issues on Windows PC. This can be as annoying as encountering and having to find a printer offline fix for Windows.
If the printer is connected to parallel cable, follow the steps mentioned below for connecting it to computer’s USB port instead.
You also need to check if the available system resources support a multipurpose printer. First, check the currently used memory in Task Manager, and then double-check if PC meets the required amount.
Verify if the printer’s user manual or label has mentioned the RAM and if it corresponds with the necessary memory for printing.
If all these methods fail to work for troubleshooting printer issues, then you have to manage as well as modify hard disk space for your printing needs. Get in touch with our tech support team for more details regarding the same, or if you are in need of a printer offline fix.
Bluetooth printers offer a convenient way to send and print documents from a Bluetooth-enabled computer. Even if your PC doesn’t have Bluetooth, this can be enabled by adding a Bluetooth dongle in one of the USB slots. After that, enable Bluetooth in the PC by installing the accompanying software, and add a compatible printer to it to start taking printouts. This way, if your printer goes offline due to wired connection problems, you can still print by sending documents over Bluetooth.
To enable Bluetooth printing and file sharing, you have to pair a discoverable device with the PC. You can set the computer as discoverable to the Bluetooth devices nearby using the below steps. This way, even if you are troubleshooting printer problems on Windows 7, you can rely on Bluetooth connectivity for your printing needs.
Now, pair the tablet or mobile devices through which you want to send print jobs to the system. For that, navigate to your mobile’s Bluetooth setting or toggle, make it discoverable or visible to nearby Bluetooth devices, and choose the Bluetooth computer from the available devices to start pairing. If it prompts you to enter a passkey for pairing, match the key at both ends and tap on the Pair option in the phone, and Bluetooth pairing will get done in a few seconds.
To add a discoverable printer to the computer’s list of devices, do as follows:
If you want help with troubleshooting printer problems, get in touch with our online printer service professionals.
After installing Windows XP’s second service pack, users tend to come across the below issues when sending a print job to a network printer:
The issues may happen on Windows XP when users set up an open port in the Firewall on their network connection, and configure scopes of an exception for using Custom list or My network (subnet) only settings in the dialog box titled Change Scope. Note that any of the above-mentioned issues may occur on the OS although print notifications are not disabled in the dialog box of Start Menu and Taskbar Properties. It might be set as hidden or inactive. Follow the below steps to change that, and make notification to show when sending print jobs through a printer shared over the network to a server system.
To access the setting namely Hide Inactive Icons on the notification bar, and see incase your printer is configured as Always hide, follow the steps mentioned below:
For notifications to work remotely, the printer spooler needs an RPC channel from a server system in the network to that of the client. This channel cannot be created in case client does not have print and file sharing ports open, which happens since the Firewall treats such notifications as uninvited network traffic. When the Windows application block network traffic the server system uses polling notifications, which can cause a 20 second delay on other network computers.
For improving the performance and avoiding polling notifications, XP first double-checks the port settings of Firewall. In case the network ports are open, or its value cannot be determined, the server systems open a communication channel with client’s system. If ports are closed or in case opened with limited scope, XP falls to polling notifications. That have limitations, especially balloon notifications do not work.
If you come across printer offline error or other issues while printing on a network printer, contact our printer support professionals to resolve the same.
Printing from a network can sometimes be a hassle, such as when the print does not work. Often this is because the network does not detect the machine. You can solve this issue through some basic network printer troubleshooting.
Make sure the printer is connected to the power outlet. You will see the green light if it is. If it is shared, it will also be displayed in the PC’s task bar. If not, do the following:
Is there paper in the tray? Have you run out of toner or ink? Make sure these settings are the way they should be. Check the front panel display to see if the level of toner or ink is too low. Stock up accordingly, and see that paper has not gotten jammed.
Your printer may be connected over Wi-Fi or network cable. See that this is set up correctly. Check the proper cables, or the Wi-Fi network’s password. This is part of basic network printer troubleshooting. Maybe the Wi-Fi password has been changed and the printer was not reconnected after that.
There is a software for every printer that lets you mange print jobs, including cancelling the ones in queue. When printing from the office network, users can cancel jobs that are in the queue, in case the device gets bogged down from excessive jobs. Open up the printer management software and check the status of the queue. Free this up by cancelling or restarting jobs.
Old printer software can create problems when you are trying to make a print. The right driver is needed to send document data over the network. Update as frequently as possible, and especially if you have recently updated your OS.
People often overlook this factor during network printer troubleshooting. The File and Printer Sharing option needs to be enabled for the network, which the printer is connected to. This is the only way the PC can access the printers. So for that to work right, turn the feature on and see if that helps.
These are some things, which you can do to resolve printer issues on a network. Call 844-204-2153 for advanced printer support if you need it.
There are many causes to “Unable to install printer” error that appears while adding a printer driver to Windows or using a printer after upgrading or reinstalling the OS. Regardless, in case you come across the issue, follow the below troubleshooting steps to resolve it.
The said error may appear in case this Windows service is stopped. If so, start the spooler as mentioned below:
In case you are wondering how to turn printer online on Windows, reboot the system by unplugging its power cord. Then, turn off the printer the same way and turn it back on to see if that fixes the offline status. Some steps for troubleshooting printer issues on Windows are similar. If starting spooler service and rebooting the computer fails to resolve “Unable to install printer” error, move on to the next step.
First, delete contents from the two folders mentioned below:
To clear the printer keys from Windows Registry, follow the below steps:
If you are wondering how to turn printer online from offline mode, or want assistance with any other issues, contact our printer support professionals for immediate help.